Fraud Specialist – Categories protected according to article 1 of Law 68/99

Description

Tasca
Randstad Italia, a division of protected categories (Specialty HOpportunities), selects for a leading national customer company in the field of online digital games, 1 manager of fraud management (fraud specialist), belonging to the protected categories of in accordance with Article 1 of Law 68/99. – in Rome.

Responsibility

The resource we are looking for will depend directly on the Fraud and Payment Manager, will be part of a young and dynamic team and will be responsible for the main activities:

Ensure the management of second-level investigative fraud patterns related to KYC and identity fraud;
Quickly identify and manage daily cases of financial fraud schemes related to the use of credit cards and other payment methods used in online and retail payments;
Identify fraud schemes related to anomalous behaviors with respect to the verticals of online gambling (sports, casino, games of skill, poker) and bonus abuse phenomena and intervene quickly;
Identify daily cases connected to fraud indicators from automatic bonus abuse alerts and / or connection to geolocation indicators and connection to multiple devices;
Identify and prevent fraudulent patterns derived from multiple and anomalous records on a daily basis through the support of research tools and advanced data analysis software;
Detection, analysis and management of requests for information on fraud events received in the digital field by the different authorities (judicial police, ADM, MEF or others) within the digital field and to groups of relevant interests (Legal – privacy – RG – AML) and management. the suspension / closure of gaming accounts;
Management of Level II communication to Level I Customer Service in all cases requesting more information on potential fraudulent patterns implemented by online customers;
Reporting on fraudulent events to internal and / or external stakeholders.

Abilities
the ideal profile you are looking for must meet the following requirements:

belonging to the categories protected in accordance with Article 1 of Law 68/99
Knowledge of the customer profile in the Digital sector from the point of view of KYC (Know Your Customer), possibly linked to the risk of financial fraud and online gambling fraud;
Knowledge and use of Microsoft Office applications (excel, word, outlook);
Knowledge of back-office data;
Analytical and intuitive skills
Good knowledge of spoken and written English for interactions with colleagues and foreign contacts
payment platforms.
Preferred knowledge in the use of fraudulent pattern detection and data analysis platforms in order to detect and prevent online fraud;
Preferred knowledge of the game world and potentially fraudulent game patterns in the different verticals of the game;
The profile is completed with the attitude towards teamwork and the curiosity and enthusiasm for research activities;

Place of work: Rome
We offer: initial fixed-term contract of 12 months, level 4 of the CCNL Commercio, 14 months, daily food vouchers of 8 €, full day from Monday to Friday 9-18 hours, work in smart working 3 or 2 days for each week

The research is aimed at candidates of both sexes (Law 903/77). Please read the privacy policy in accordance with Art. 13 of Regulation (EU) 2016/679 on data protection (GDPR).

Tasca
Randstad Italia, a division of protected categories (Specialty HOpportunities), selects for a leading national customer company in the field of online digital games, 1 manager of fraud management (fraud specialist), belonging to the protected categories of in accordance with Article 1 of Law 68/99. – in Rome.

Responsibility

The resource we are looking for will depend directly on the Fraud and Payment Manager, will be part of a young and dynamic team and will be responsible for the main activities:

Ensure the management of second-level investigative fraud patterns related to KYC and identity fraud;
Quickly identify and manage daily cases of financial fraud schemes related to the use of credit cards and other payment methods used in online and retail payments;
Identify fraud schemes related to anomalous behaviors with respect to the verticals of online gambling (sports, casino, games of skill, poker) and bonus abuse phenomena and intervene quickly;
Identify daily cases connected to fraud indicators from automatic bonus abuse alerts and / or connection to geolocation indicators and connection to multiple devices;
Identify and prevent fraudulent patterns derived from multiple and anomalous records on a daily basis through the support of research tools and advanced data analysis software;
Detection, analysis and management of requests for information on fraud events received in the digital field by the different authorities (judicial police, ADM, MEF or others) within the digital field and to groups of relevant interests (Legal – privacy – RG – AML) and management. the suspension / closure of gaming accounts;
Management of Level II communication to Level I Customer Service in all cases requesting more information on potential fraudulent patterns implemented by online customers;
Reporting on fraudulent events to internal and / or external stakeholders.

Abilities
the ideal profile you are looking for must meet the following requirements:

belonging to the categories protected in accordance with Article 1 of Law 68/99
Knowledge of the customer profile in the Digital sector from the point of view of KYC (Know Your Customer), possibly linked to the risk of financial fraud and online gambling fraud;
Knowledge and use of Microsoft Office applications (excel, word, outlook);
Knowledge of back-office data;
Analytical and intuitive skills
Good knowledge of spoken and written English for interactions with colleagues and foreign contacts
payment platforms.
Preferred knowledge in the use of fraudulent pattern detection and data analysis platforms in order to detect and prevent online fraud;
Preferred knowledge of the game world and potentially fraudulent game patterns in the different verticals of the game;
The profile is completed with the attitude towards teamwork and the curiosity and enthusiasm for research activities;

Place of work: Rome
We offer: initial fixed-term contract of 12 months, level 4 of the CCNL Commercio, 14 months, daily food vouchers of 8 €, full day from Monday to Friday 9-18 hours, work in smart working 3 or 2 days for each week

The research is aimed at candidates of both sexes (Law 903/77). Please read the privacy policy in accordance with Art. 13 of Regulation (EU) 2016/679 on data protection (GDPR).

Candidates

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